Pure Romansilk Chanderi Anarkali Gown with Dupatta Set and Pant

Disclaimer: The actual product & colors may vary from the images shown depending on the device you are using to view the product. The range has been styled in the image for photography and illustrative purposes.

Customer satisfaction is our priority.

At Inaaya Store, we value your trust and aim to provide a smooth and satisfying shopping experience. While our products are carefully curated and limited in nature, we are committed to supporting you in the event of any genuine issue with your order.

Returns & Exchanges

Due to the exclusive nature of our collections and hygiene standards, we do not accept returns or exchanges on any items. This applies to:

We kindly request that customers carefully read all product descriptions and refer to the size guide before completing their purchase. If you require any assistance prior to ordering, our team is happy to help.

Order Cancellations

Once an order is placed, it enters processing immediately. For this reason, cancellations are not accepted under any circumstances, including sale items, pre-orders, and seasonal collections.

Damaged or Incorrect Orders

Every order is inspected thoroughly before dispatch. However, in the rare event that you receive an item that is:

Please contact us within 24 hours of receiving your order, including the day of delivery. Claims made after this period will not be considered.

To process your claim efficiently, we require:

All items must be returned in the condition they were received — unworn, unwashed, with all tags attached, and in original packaging.

Resolution Options

If your claim is approved, we offer one of the following:

store credit valid for 6 months, or

replacement item, subject to availability

Please note, return shipping is the customer’s responsibility. A valid tracking number must be provided, and it is the customer's duty to ensure the parcel reaches us safely. Inaaya Store is not liable for lost or damaged return parcels.

Important Notes

We are not responsible for damage caused during transit after dispatch.

Store credit is not transferable and cannot be converted into cash.

Returns not complying with the above requirements may be declined at our discretion.

We’re Here to Help

If you have any questions before or after placing your order, please feel free to contact our support team. We are happy to assist you.

WhatsApp: +60 11-6820 9702

Thank you for choosing Inaaya Store. We appreciate your trust in our brand.