Shipping Policy

At The Mighty Pearl, we are committed to delivering your purchases in a timely and secure manner. Below are the details of our shipping process:

1. Processing Time:

   • Orders are typically processed within 2–3 business days. Please note that processing times may vary depending on product availability and order volume.
   • You will receive an email with tracking information once your order has been shipped.

2. Shipping Locations:

   • We offer shipping to the USA, UK, Canada, and internationally. Shipping availability to certain regions may vary, so please check your location at checkout.

3. Shipping Rates:

   • Shipping costs are calculated at checkout based on the shipping method selected, destination, and the size of your order.
   • We offer a range of shipping options, including standard and expedited shipping. The shipping fees will be displayed at checkout before you complete your purchase.

4. Estimated Delivery Times:

   • Domestic Orders (USA, UK, Canada): Typically arrive within 5 to 7 business days.
   • International Orders: Delivery times vary by destination, typically taking 10-20 business days.
   • Please note that delivery times are estimates and may be subject to delays beyond our control, such as customs processing or carrier issues.

5. Order Tracking:

   • Once your order is shipped, we will send you an email with tracking information so you can monitor your delivery's progress. You can also track your order through our website or directly through the carrier's tracking system.

6. Customs and Import Taxes:

   • For international orders, customs duties and taxes may apply depending on your location. The Mighty Pearl is not responsible for any additional customs fees or import duties, as they are the responsibility of the customer.

7. Lost or Damaged Items:

   • If your package is lost or arrives damaged, please contact our customer service team at [support email or phone number] as soon as possible. We will work with you to resolve the issue promptly.
   • Please keep all packaging materials and take pictures of any damaged items for easier claims processing.

8. Address Accuracy:

   • Please ensure that your shipping address is correct and complete at the time of purchase. We cannot be responsible for delays or lost shipments due to incorrect or incomplete addresses.