Shipping & Delivery Policy – Inaaya Fabric (India)

Thank you for shopping at Inaaya Fabric. We are committed to ensuring that your order reaches you in a timely and safe manner. Please read our shipping and delivery policy carefully.

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🚚 Shipping Coverage (India Only)

We currently deliver across India through our trusted courier partners.
Note: We do not offer international shipping at this time.

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📦 Order Processing Time

• Orders are processed within 1–3 business days (Monday to Saturday), excluding public holidays.

• Customized or made-to-order items may take 3–7 business days for processing.

• Once your order is shipped, you will receive a tracking link via SMS or email.

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⏳ Delivery Time

Note: Delivery timelines may vary during peak seasons, sales, or due to unforeseen courier delays.

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💳 Payment Options

We accept secure online payments via Razorpay, including:

• Credit/Debit Cards

• UPI (Google Pay, PhonePe, etc.)

• Net Banking

• Wallets

• EMI (if eligible)

Cash on Delivery (COD) may be available on select products and pincodes.

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📦 Shipping Charges

• Free Shipping on all prepaid orders above ₹999.

• For COD orders or low-value purchases, a nominal shipping or COD fee may apply (shown at checkout).

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📍 Order Tracking

You will receive a tracking number once your order is dispatched.
Track your order using the courier's website or the link shared via SMS/email.

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❗ Delays or Non-Delivery

• If your order is delayed beyond the expected timeline, please contact our support team.

• In case of incorrect address, unavailability, or refusal to accept, re-delivery may incur additional charges.

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📞 Need Help?

For questions regarding your order, feel free to contact us:

• 📱 +60 11-6820 9702

• 📧 help@inaayafabric.com

• 🕒 Support hours: Mon–Sat, 10:00 AM – 6:00 PM